Policies

PRIVACY POLICY

1. Data Controller

In accordance with the General Data Protection Regulation (GDPR) and the Ley Orgánica 3/2018 (LOPDGDD), the data controller responsible for processing your personal data is:

Company Name: IKIKIZ SOCIEDAD LIMITADA
Registered Address: Avenida La Luz 16, Local 18
04638 Mojácar, Almería, Spain
Email: [email protected]
Website: www.ikikiz.com

2. Personal Data We collect

We may collect and process the following categories of personal data:

Identification data (name and surname)
Contact information (email address, telephone number)
Billing and shipping address
Payment information (processed securely through authorized payment providers)
Purchase history
Communications and customer service interactions
Technical data (IP address, browser type, device information)
Cookie and browsing data

We do not intentionally collect special categories of personal data.

3. Purpose of Processing

Your personal data is processed for the following purposes:

To process and deliver orders
To manage payments and issue invoices
To provide customer support
To handle returns, exchanges, and refunds
To send service-related communications
To send marketing communications where consent has been granted
To improve website functionality and user experience
To comply with legal, tax, and accounting obligations

4. Legal Basis for Processing

The legal grounds for processing your personal data are:

Performance of a contract (Article 6.1.b GDPR)
Compliance with legal obligations (Article 6.1.c GDPR)
Legitimate interest (Article 6.1.f GDPR)
Your explicit consent (Article 6.1.a GDPR), where applicable

You may withdraw your consent at any time.

5. Data Retention

Personal data will be retained:

For the duration of the contractual relationship
For legally required retention periods under Spanish commercial and tax regulations
Until consent is withdrawn (for marketing communications)

Once no longer necessary, personal data will be securely deleted or anonymized.

6. Recipients of Data

Your data may be shared with:

Payment service providers
Logistics and shipping partners
IT and hosting providers
Accounting and legal advisors
Public authorities where legally required

All third parties are bound by appropriate data protection agreements.

7. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), appropriate safeguards will be implemented in accordance with GDPR requirements, including Standard Contractual Clauses where applicable.

8. Your Rights

Under the General Data Protection Regulation and Ley Orgánica 3/2018, you have the right to:

Access your personal data
Request rectification of inaccurate data
Request erasure (“right to be forgotten”)
Request restriction of processing
Request data portability
Object to processing
Withdraw consent at any time

To exercise your rights, please contact: [email protected]

If you believe your rights have been violated, you may file a complaint with the Spanish supervisory authority:

Agencia Española de Protección de Datos (AEPD)
Website: www.aepd.es

9. Security Measures

IKIKIZ SOCIEDAD LIMITADA implements appropriate technical and organizational security measures to protect personal data, including:

SSL encryption
Secure payment processing systems
Restricted internal access to personal data
Confidentiality agreements with service providers

10. Cookies

Our website uses cookies and similar technologies to improve user experience and analyze traffic. Detailed information is available in our Cookie Policy.

10. Amendments

We reserve the right to update this Privacy Policy to reflect changes in legislation or business practices. Updates will be published on this page with the revised date.

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PRIVACY POLICY